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General Description: We have been serving the comfort needs of Columbus, GA since 2007 and have a proven track record of completing hundreds of successful heating and cooling installations. We are looking for enthusiastic people to join our office staff!

Duties(Non-inclusive):

  • Call customers routinely for membership services
  • Schedule calls as needed
  • Handle customer inquiries
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Respond as fast as possible to inbound leads

Requirements:

  • Minimum of a high school degree
  • Customer service experience
  • Knowledge of Microsoft Word, Excel and Outlook
  • Knowledge of Service Titan (not required but a plus)
  • Understanding of how to navigate internet.
  • Reliable, dependable and motivated with great work attitude and excellent communication skills.

Job Type:

  • Full time

Education:

  • High school or equivalent (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts
  • Employee discounts

General Description: We have been serving the comfort needs of Columbus, GA since 2007 and have a proven track record of completing hundreds of successful heating and cooling installations. We are looking for enthusiastic people to join our office staff!

Duties(Non-inclusive):

  • Monitor all inbound phone calls
  • Schedule and route service calls and installations
  • Handle customer inquiries
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Respond as fast as possible to inbound leads

Requirements:

  • Minimum of a high school degree
  • Customer service experience
  • Knowledge of Microsoft Word, Excel and Outlook
  • Knowledge of Service Titan (not required but a plus)
  • Understanding of how to navigate internet.
  • Reliable, dependable and motivated with great work attitude and excellent communication skills.

Job Type:

  • Full time

Education:

  • High school or equivalent (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts
  • Employee discounts

Are you wanting to grow in your career and you want work year around, then Express Heating & Air Conditioning is the company for you! We have been serving the comfort needs of Columbus, GA since 2007 and have a proven track record of completing hundreds of successful heating and cooling installations.

Responsibilities:

  1. Meet with customers and provide solutions and services for heating and cooling needs.
  2. Develop proposals and maintain specification and documentation for estimates and proposals. For larger contracts work closely with president to develop proposals and contracts.
  3. Maintain and develop new product information for customers.
  4. Maintain accurate tracking of all opportunities with customers new and existing.
  5. Coordinate the installation of all jobs with the installation lead; process all change orders.
  6. Maintain constant communication with all customers on their installation or service.
  7. Create and process installation sales orders.
  8. Perform customer satisfaction calls after each installation or service.
  9. Request referrals and reviews from customers.
  10. Participate in industry related events.
  11. Build relationships with all influences and decision makers at the highest levels of each account to maximize sales and specific potential on all opportunities.
  12. Expense Management and Sales Forecasting.

Requirements:

  • College graduate with degree in engineering or business is preferred.
  • Valid & current drivers license
  • At least 5 years experience in outside sales related to construction and mechanical products.
  • Knowledge of HVAC equipment a plus
  • Must have a strong work ethic, excellent communication skills, and present a professional image.
  • Well versed in Excel spreadsheets and Microsoft Word.
  • Very strong organizational and problem solving skills; above average mechanical aptitude required.
  • Strong Leadership Skills

Are you wanting to grow in your career and you want work year around, then Express Heating & Air Conditioning is the company for you! We have been serving the comfort needs of Columbus, GA since 2007 and have a proven track record of completing hundreds of successful heating and cooling installations.

Job Descriptions:

Install, maintain and repair heating, ventilation, and cooling units for primarily residential and some commercial customers. Diagnose and repair of electronic, mechanical and electrical components of these systems

Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer

Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers

Participate in company provided training opportunities on latest industry technologies

Identify, report and educate home owner on potential opportunities for additional business (newer system, service contracts, and additional services)

Qualifications:

• Current EPA certification and State registered. Nate certification is a plus!

• Minimum 1 year of residential HVAC Lead Installer experience with strong focus on customer service

• Good driving record and current valid driver’s license

• Ability to pass a drug test and background check

• Strong customer service and communication skills

• Excellent work ethic and leadership skills

• Works well with a team of co-workers

• Being genuine and personable is a must!

• Exceptional HVAC Service Installer; intuitive, hardworking, fast, efficient, no problem wearing a uniform, clean cut and willing to learn our system with a “what next” attitude!

Are you wanting to grow in your career and you want work year around, then Express Heating & Air Conditioning is the company for you! We have been serving the comfort needs of Columbus, GA since 2007 and have a proven track record of completing hundreds of successful heating and cooling installations.

Job Responsibilities:

-Diagnosis/troubleshoot problems with HVAC systems

-Communicate & educate homeowners

-Works well with team members

Job Qualifications:

-3-5 years of field experience

-EPA & TDLR certified

-Valid & current drivers license

-Must comply with code & company requirements

We will PAY you to learn the HVAC trade! Year around work and training, learn all aspects of installation, maintenance and service. A Helpers role is to be the right hand person to their leads, you will be right in the trenches learning what it takes to get the job done.

Job Responsibilities:
-Assist leads with installation, maintenance and service

Job Qualifications:
-Valid driver’s license
-Clean driving record
-Clear background

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5009 Summerville Rd #1
Phenix City, AL 36867
www.ExpressAirCo.com

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